Legal

Privacy Policy

How we handle your personal information, in plain language.

Template notice. This page is a structural template, not legal advice. Have a qualified lawyer review and complete it for your business before launch.

Last updated: [date]

What we collect

When you place an order, request an appointment or join our list, we may collect your name, email address, phone number, delivery address and order details. We do not store card numbers.

How we use it

  • To prepare, deliver and support your order.
  • To respond to concierge and appointment requests.
  • To send news of new collections, only if you have asked us to.

What stays in your browser

To keep your shopping bag and wishlist as you move between pages, this site saves them in your browser's local storage on your own device. It contains product choices only, never your name, address or payment details. You can clear it at any time from your browser settings.

Sharing

We share only what is needed with our delivery couriers and payment providers to fulfil your order. We do not sell your personal information. [List your actual providers]

Your choices

You may ask us to access, correct or delete the information we hold about you, and you may unsubscribe from our emails at any time. [Describe your process]

Contact

Questions about this policy? Write to our concierge or email [privacy email address].

Still have a question?

Speak to the concierge

Our team is happy to help with sizing, styling, orders or anything else. We reply personally, never with a template.